Aware Gleneagles Global Hospital is an Indian healthcare brand that provides modern advanced treatment, best in class infrastructure and an unmatched commitment to clinical excellence. We have excelled in several amazing procedures and cater to the well-being of the patients both from India and abroad. To know more about personalized, coordinated health care, and world-renowned medical solutions connect with our International Patient Relations.
Clinical ExcellenceAt Aware Gleneagles Global Hospital we are responsible for providing the best clinical care to each and every patient.
Technological AdvancementsWith the help of modern technology, we, at Aware Gleneagles Global Hospital, seek to enhance the well-being of the patient and improve healthcare as a sector.
Pioneering TreatmentsOur sacred responsibility is to provide the best treatment to the patients. To provide this we go the extra mile and try to find the best cure for our patients.
Dedicated StaffThe staff at Aware Gleneagles Global Hospital is trained and ingrained with delivering the best of clinical intervention, and to remain steadfast in their duties at all times.
Patient ExperienceWe provide unparalleled patient experience and strive to provide the best accommodations and facilities to our patients and caregivers.
Transparency and EthicsWe provide our patients with all the information needed and are completely transparent with them. We uphold the highest standards of medical ethics.
Tertiary care facility with top-notch doctors and world class facilities.
The hospital is one of the largest of its kind in Hyderabad,Telangana.
Delivering the advanced treatments and care for the most challenging cases.
We give the best convenience for worldwide patients visiting our emergency clinic. When you contact the hospital, our staff individuals will help you all through your voyage with us. They will help in Securing appointments, visas, helping with the movement courses of action, and remain in Bengaluru.
At Aware Gleneagles Global Hospital, we have international patients coming from the Middle-East, Africa, South Asia as well as from Europe, and the US. We provide medical treatment to hundreds of overseas patients on a yearly basis.
Yes, Aware Gleneagles Global Hospital conducts several International Outreach Clinics during the course of a year to connect with patients in their respective cities. These clinics provide expert consultation in your location.
Aware Gleneagles Global Hospital allows patients to get in touch with its doctors via telemedicine and video conferences. Patients can send in their queries and reports via email and have an online consult.
We offer unparalleled clinical excellence and hospital experience to our international patients. Apart from Bengaluru, we are also located across major cities in India like Mumbai, Chennai, and Hyderabad, offering ease of travel and stay at affordable prices. We carter our patients with quality and timely medical care to give them an unforgettable positive experience.
Aware Gleneagles Global Hospital is the healthcare destination of choice for a great number of international patients coming to Bengaluru. We offer world-class modern technology, extensive research resources, and the best options to our patients and strive to create a unique environment with well-mannered and polite staff and pioneering medical procedures.
Supported by the high precision technologies, modern equipment, and expert facilities Aware Gleneagles Global Hospital provides the most comprehensive range of medical facilities for people throughout the world.
We endeavour to change over far off medicinal conceivable outcomes to current methods, helping our patients. We are focused on satisfying the wellbeing goals of residents over the globe.
We provide best-in-the-class healthcare experience with our cutting-edge technologies and try to suggest non-invasive treatments to keep our patient’s minds at ease.
Personalized care is ingrained in our DNA and we go to great lengths to ensure the well-being of our international patients.
We provide exceptional service for your better well-being. Restoring hope in people is our greatest progress.
Our International Patient Care Program offers extraordinary services for international patients and their families. We aim to meet the needs and requirements of you and your family.
We provide global access to advanced healthcare with a simple and streamlined process.
We have partnered with various government and private bodies like health ministers, insurance companies, corporate houses, and NGOs to bring you advanced patient care and clinical intervention.
Aware Gleneagles Global Hospital brings state-of-the-art yet affordable and quality medical care to our patients, nationwide and internationally. With the help of the above governmental bodies and ministries across the globe, we offer personalized assistance to all.
Aware Gleneagles Global Hospital has tie-ups with all the leading national and international insurance providers to help our patients cover their treatment expenses. Whether local service providers or companies from patients’ home-country, insurance settlement with us is an easy and hassle-free process.
Forging strategic partnerships with the above companies, we offer the finest interdisciplinary care through our alliance networks. We work to create a smooth system that caters to our patients’ healthcare needs.
Aware Gleneagles Global Hospital aims to provide end-to-end patient care services for international patients visiting any of the Gleneagles Global Hospital facilities in India. Our experienced staff members will remain in touch with you. They will assist you right from securing appointments, visas, assisting with the travel arrangements, till your stay in India.
 |
Patients need to visit the Indian embassy in their respective country for an Indian visa to travel to India for medical treatment. We will assist you to facilitate the necessary paperwork but the ultimate grant of visa depends upon the embassy. The embassy may ask for documentation such as address proof, source of money for medical treatment, insurance policy, treatment plan, and more, as a part of the visa application. Every individual will be responsible to pay a visa fee. The same procedure must be followed to obtain a visa for the caregiver, in case the patient is traveling with someone. The easiest way to travel to the various Gleneagles Global Hospital locations in India is by air. We are located in Bengaluru, Hyderabad, Chennai, and Mumbai, which are well connected with the leading destinations in the world. Our representatives will lead you with the most viable route and plan your travel accordingly. However, no promise is given on price or availability, as it depends completely upon the demand and supply in the market. |
 |
Aware Gleneagles Global Hospital works extensively with its international patients to ensure that their travels are effortless and easy. However, patients ought to be careful and well aware of their rights and responsibilities. Before travel, they must check for the following:
|
 |
Every visitor to India, including medical tourists, need to obtain a valid Indian visa for the purpose and duration of their travel. The visa can be attained by approaching the Indian embassy or high commissioner in your respective city or the one that is closest to your city. The Indian embassy or high commissioner will review your application and adjudicate on the visa. You can find a list of Indian embassies in various parts of the world in the following link: https://mea.gov.in/indian-missions-abroad-new.htm |
 |
We work extremely closely with the patients, hence, ensure the best of accommodation and other facilities accommodating the individual needs of the patient and the caregiver. We also give facilities for the safekeeping of valuable items and documents. However, depending on the demand and supply, the availability of such facilities may vary. |
 |
A Patient Relations Cell is tasked to extend our patients with exceptional patient experience during the stay at Aware Gleneagles Global Hospital by providing them with the best of infrastructure, top-class facilities, and polite staff assistance. We hope to provide the best treatment and value for patients and their family members. In case of any issues or queries, the Patient Relations Cell acts as a facilitator to find any solution as per the standards of the hospital as well as the concerns of the patients, and it does not infringe upon the rights of other patients and hospital staff. The following concerns are handled by the Patient Relations Cell:
|
We advise all our patients to plan their hospitalization to have a comfortable stay and a smoother treatment process. This is even more crucial for our international patients traveling here to seek medical care. Our International Patients Services Desk will inform you of the admission date and inform you about the time and other aspects of our preferred hospital. Our specialists may also schedule medical tests depending upon your condition, which will be performed before your admission. We have interpreters for several languages including Arabic, Nigerian, Japanese, Cantonese, and Mandarin, available on prior request. We can also provide interpreters in sign language. Proper planning can be a key differentiator in the outcome of your hospital stay. Here’s a list of what you need to do:
Your preparation must involve securing financial avenues to pay for the trip and the procedures, including insurance settlements. For a better understanding of the expected procedures speak to your doctor and get more transparency before starting your course with us.
Patients must bring along the following list of items for hospitalization at Aware Gleneagles Global Hospital:
The patients are also encouraged to bring some of their items such as spectacles, hearing aids, etc., but advised to refrain from bringing expensive jewellery, watches, large sums of cash, other such valuables, medications from home, outside food, fruits, and flowers. Please take care of your passport, visa and other such documents in your care. We advise you to come light and only with the most essential items to make your stay easy and hassle-free.
The time you spend in the hospital is a time of receiving treatment, of resting and recuperating. In most cases, the patients or even caregivers focus only on the first part and overlook the remaining two. Although a major part of the hospitalization stay will be towards treatment – which could be clinical, investigative and may involve a small procedure or major surgery – rest and recovery is also a vital aspect. The patient and caregivers must allow sufficient rest from everyday stress for the best treatment results.
We always encourage patients to get a close relative or a family member or a friend along at all times for mental and emotional support for the patient. But when a patient is undergoing intensive care or critical procedure we highly discourage visitors for the patients’ benefit and faster recovery.
Completely healing a disease or a disorder is the final aim of any doctor and patient. Yet, in some cases, especially for major illnesses just a few days of stay at the hospital may not be able to accomplish that goal 100 percent. Hence, we assist patients to learn and understand the expected outcomes of hospitalization. Patients must understand that in most cases, the end of hospitalization is not certainly the end of the treatment cycle. Following visits may be necessary or you may be on medication.
For international patients, most of the surgeries are elective procedures giving them sufficient time to think and prepare. Surgical intervention is often required to assist a patient to overcome sickness and resume normal activities. We advise our international patients to plan them to have a comfortable stay. Preparation of surgery involves the following,
A patient should be prepared to undergo an elective surgery by having a precise discussion with doctors, counsellors, and staff to aid this process of preparation. Sometimes the consent and approval of the immediate family are also important.
The need for surgical intervention differs from every case-to-case. However, in most cases the basic principle is that the condition requires excision, suturing, grafting, bypassing, and other such procedures – which constitute surgery. Doctors will solely opt for surgical intervention if it accelerates the recovery, improves the chances of recovery and helps the patient to have a better chance of overcoming the disease.
You will have an out-and-out conversation on the need and process of the surgery with the surgeon operating the surgery. Every surgery will have a specialist surgeon who heads the operation, assisted by a team of trained nurses, paramedics, and other specialists. An anaesthetist will monitor your conscious levels and administer necessary pain medication.
On the day of the surgery, a patient is moved to a preoperative area and prepped for surgery. This includes changing into sterile surgical robes, intubation (if necessary), and final investigations. Patients may be asked to avoid consuming food from midnight on the day of the surgery. Any other precautions will be informed well ahead of time.
Unexpected changes in the surgical schedule may happen sometimes. This may lead to a shift in your surgery timing on the day of surgery. Your family members, friends will be asked to wait in the surgical waiting room or the hospital lobby during your surgery. After being shifted in the operating room by the nurse, several monitors will be applied to monitor heart rate and rhythm. Three small sticky patches would be placed on your chest and an automatic blood pressure cuff will be placed on the arm.
Things to Remember Before Surgery:
On the nature of the surgery, the patient’s condition and the recovery options post-surgery, the pain-relievers and anaesthesia are decided, which will be informed to the patients and caregivers for their consent. General anaesthesia is preferred for critical surgeries while for localized procedures, local anaesthesia is preferred. For surgeries wherein, a larger area is operated then spinal anaesthesia will be given.
Typically, an overnight stay in the post-surgical intensive care allows a patient to recover enough from the surgery. With anaesthesia waning, the patient may experience mild grogginess, pain, etc. This is completely natural.
Following surgery, you will be taken to a recovery room where you will receive constant care by a trained nurse. Your vital signs will be regularly monitored along with any dressing that was applied after surgery. You may encounter dry mouth, sore throat, chills, and blurred vision. If you experience pain or discomfort in the area of your surgery, do not be scared it’s natural just ask for pain medication. Be sure to report your pain. Doctors will monitor the vitals and move the patient to intensive care, normal ward or room as required.
Your family members/friends should be in the waiting room before the end of your surgery time so that the surgeon can speak to them. If they need to go, it is best to do so at the beginning of your surgery to avoid missing the surgeon after your surgery. Your surgeon will let your caretaker know how you are doing and answer questions, letting them know whether you require hospitalization or whether you will be discharged home.
Just so that you are healthy and free of all complications post-treatment, our team of experienced doctors will completely assess you to check if you are fit, at the time of discharge. The medical staff will provide a discharge list catering to the patient’s needs as well as a list of authorized documents as per the procedure performed.
We understand that being away from home and family, especially when you are unwell is challenging and you are keen to take the next flight home. Before recommending discharge, we will consider all factors in your ability to travel and give you a heads up. We also make sure that you have a safe environment to travel and a sterile one at home.
Discussion with the DoctorDiscuss on the timing and viability of discharge. The doctor will help you understand the pros and cons (if any) and advise for discharge likewise.
Post Discharge Treatment PlanThe doctor will also outline a post-discharge treatment plan including medication, investigation and visits to the hospital, if necessary.
Discharge DocumentationFor future reference and follow-up visits, please collect the relevant documentation and medical records.
Billing & PaymentsBefore discharge, settle your bills and payments which could be done via settlement from insurance or cash payments by self.
Diet & Activity RestrictionsBefore discharge, clearly understand the diet plan that you ought to stick to and the activities that you can carry out at home.
Preparing Your HomeIn some cases, homes may require to be made patient-friendly to accommodate a patient coming out of a hospital stay, please inform your caregiver at home about this.
At Aware Gleneagles Global Hospital billing is centrally administered by the billing department ensuring that it is an effortlessly smooth experience for the family, caregivers, and individuals right from the time of pre-admission. Our team from International Patient Services will assist you at every step by being honest about the associated costs, modes of payments and insurance claim to ensure there are no hidden costs. Our aim is to provide assistance and comfort to individuals and family members while leaving the financial paperwork for us.
Yes, we do accept and facilitate cashless settlements with all leading insurance providers with a dedicated help desk to guide you through the process. Before the end of the treatment, there needs to be a pre-authorization letter that ought to be obtained from the insurer with a closing settlement.
In the case of all planned surgeries, there is a requirement of pre-authorization from the insurer at the time of the closing settlement. However, for emergency cases, our billing team will take a call depending on your case.
We accept direct insurance payments in addition to cards and cash payments. Cash payments may be subjected to our government regulations and limits, depending on the location norms. There should be an adequate arrangement made by the patient and caregivers to ensure smooth process treatment and discharge.
Yes, we encourage you to complete all the billing procedures before discharge to have an effortless process. We begin the process of discharge only after the receipt of the full and closing settlement of all pending dues either directly or by approval from the insurer.
Indian rupees are the preferred currency for settling the bills. However, our medical staff will help you convert your foreign currency into the local one. For more information, you can get in touch with the Patient Services Desk.
In most cases, We will help you find a local doctor who will take care of the follow-up visits or consultation. In case you want to consult with us, we provide video conferencing facilities. However, in few cases, you may have to arrange for a follow-up visit, but we will try our best to help you avoid one.
At Aware Gleneagles Global Hospital, LB Nagar, Hyderabad, it is our everyday endeavour to deliver the best of patient-care experience. Clinical excellence and excellence in patient-experience are the twin pillars of our successful growth trajectory. Aware Gleneagles Global Hospital, LB Nagar, Hyderabad has been widely accredited by several leading agencies worldwide as a centre of excellence. The accreditation is a proof of our tireless efforts in making hospitals more patient-friendly, clinically advanced and infrastructural wise superior.
Also, we trust that patients have certain undeniable rights and certain expected responsibilities too. Patient rights include access to an environment of privacy, cleanliness and the highest standards of clinical care. At the same time, hospitals are public spaces with various other patients and caregivers. This means each of our patients and caregivers have certain responsibilities that ought to fulfil to make everyone’s stay pleasant and hassle-free.
Aware Gleneagles Global Hospital, LB Nagar, Hyderabad has an uncompromising stance on all aspects of patient safety. Safety and quality of the blood and blood products used in all our hospital facilities meets the highest clinical standards worldwide. Aware Gleneagles Global Hospital, LB Nagar, Hyderabad has been accredited by the NABL, an autonomous body under the aegis of Department of Science & Technology for consistent adherence to international standards in handling blood donations and blood products. A periodic assessment helps keep the standards consistently high. Screening for HIV I & HIV II and HIV p24 antigen; Hepatitis B surface antigen; Antibody to Hepatitis C; Syphilis and Malaria, etc., are carried out.
Aware Gleneagles Global Hospital, LB Nagar, Hyderabad provides all patients, visitors, employees and others on its premises with a clean, and hygienically safe environment. This is achieved by maintaining the highest standards of logistical management, waste management and infection control. The infection control standards include cleanliness, sterilization, and pest-control with period fumigation. We encourage our patients and staff to maintain personal hygiene and isolate any possibilities that contaminate the sterile environment within the hospital.
Aware Gleneagles Global Hospital, LB Nagar, Hyderabad has consistently benchmarked itself against the highest global quality standards. This means our patients have the most advanced clinical experience as well as access to international standard premises, labs and other avenues. The international quality standards govern the following aspects – safety measures, procurement standards, evaluation procedures, feedback mechanism and workplace ethics. The international quality standards safeguard our patients’ interest and minimize the risk of injuries, infections etc., at the hospital premises The hospital has a Halal certification to provide Muslim patients with facilities and cuisine that are as per the Islamic principles.
Aware Gleneagles Global Hospital, LB Nagar, Hyderabad is accredited by several national and internationally recognized accreditation agencies which is a testament to our tireless efforts to provide our patients with world class clinical standards. The Hospital is accredited by the National Accreditation Board for Hospitals and Healthcare Providers as well as the NABL. These accreditations not only recognize the existing levels of excellence but also provide a commitment to the continuation of the same standards with periodic assessments.
The goal is to make a patient’s stay as comfortable as possible. If patients have a concern or a problem, they are requested to fill the feedback form or tell their International Patients Service Coordinator. The staff is here to answer questions, to offer support, and to inform the patients of available resources.
At Aware Gleneagles Global Hospital, LB Nagar, Hyderabad, we not only want our patients to be aware of their rights, but also the impending responsibilities that will ensure that the hospital works systematically to provide proper care and safety for all its patients. Patients are required to:
A consultation with our panel of doctors, specialists and surgeons will help you determine what kind of services you may need to help diagnose and treat your condition. If you or someone in your family or friend’s circle are facing any health issues, please get in touch with us, we are here for you.
Aware Gleneagles Global Hospitals India offers excellence in treatment and care for a wide range of diseases through its multi-specialty capabilities and state of the art infrastructure. The hospital carries out cutting-edge medical procedures and has attained for itself a great reputation for many specialties. Some of the specialties wherein Aware Gleneagles Global Hospitals is the premier facility for treatment and care include the following.
This simple tool allows you to search and find a doctor belonging to a particular specialty in any of our hospital locations. There are two ways by which you can search. Search by selecting a city followed by our hospital location of your interest within that city and then the specialty for which you are looking to find a doctor. Alternatively, if you already know the name of the doctor you are looking for, please type the correct name in the "Search by doctor's name" search bar and click on Go!
Video TestimonialsHear the stories of individuals who've overcome extraordinary odds to reclaim their health! |
